Frequently Asked Questions
Does a mattress and a box spring count as 1 unit?
No. A mattress and box spring are considered 2 separate units.
Can I recycle a baby bed mattress?
Yes – but it is treated the same as a regular size mattress based on the service option you select.
Is the cost to recycle a mattress or box spring different based on size?
No, all mattresses are priced the same depending on the service that you select. A twin is the same price as a Full, King, or Queen.
Is my bed frame – boards recyclable?
Tough Stuff Recycling does not recycle these items, but there may be an outlet to recycle them through your municipality – we encourage you to enquire with them!
What happens if my municipality is not listed in Tough Stuff Recycling service options?
Reach out to your local city hall and ask them if they have an alternative option for you to recycle your mattresses as some municipalities may have agreements with other mattress recyclers that provide mattress recycling options already in place.
You can also request your municipality to reach out to us directly to potentially provide curbside pick-up services.
What happens if my mattress does not meet the conforming guidelines due to being wet, damaged, soiled and/or infested with bed bugs?
Reach out to your local solid waste provider or municipality and let them know you have a mattress that is unrecyclable due to the condition-contamination and schedule a pickup for disposal. It is important to note in order for the solid waste company to dispose of a contaminated/non-conforming unit it must meet the non-conformity requirements to be acceptable and it may be at a much higher cost to dispose of than to recycle.
Can I recycle a mattress without the covering on it?
Yes, a mattress can be recycled with or without the fabric on it. It is still considered a unit and the price to recycle it is the same as a mattress with the fabric.
Can I landfill the remains of a mattress if I take it apart and place it in my trash?
No, if you place a unit that has been taken apart to avoid recycling or paying a waste charge, your waste company will still assess a fee to pull that out of the trash to send to recycling or disposal.
Can I cancel my order to recycle after I make my purchase and receive a refund?
Yes, you have 48 hours to cancel your order and receive a refund. This window does close 48 hours before your pickup.
Do I have to be home for my curbside pickup?
No. We ask that you place the mattress/box spring outside visible from the street by 7am on the scheduled pickup day. This way you can go about your day, feeling great about recycling while we take care of the Tough Stuff!
Can I put my mattress out for curbside pickup on a rainy or snowy day?
Yes! If expecting inclement weather, you MUST secure your mattress(es) and/or box spring(s) in a mattress bag prior to placing them out for curbside pick-up. If you have a non-conforming unit, regardless of weather conditions, it must also be secured in a mattress bag.
Can I place my mattress out the night before my scheduled pick up?
Due to various local ordinances and weather factors, Tough Stuff Recycling requests that you place your mattress curbside by 7am the morning of your pickup.
What if I am unable to place the mattress or box spring outside for the curbside pickup because of health or physical disability?
Unfortunately, at this time we do not offer that service so it may be best to try another junk removal company like Junk King or Got Junk. They will provide this service at an additional cost and find a reputable recycler to make sure your mattress or box spring is recycled.
Can I drop off one or more mattresses or box springs at your facility?
Yes! Whether Commercial or Residential, go here and follow the prompts to place your drop-off order. https://toughstuffrecycling.info/store/
About Our Services
What is Curbside Pick-up Service?
A curbside pick-up service is a mattress(s) or box spring(s) placed at the curb by the resident free of any debris and or other refuse the day of the prescheduled pick-up for a fee. In some cases, this is a service contracted with your municipality or is provided as a commercial service to its residents.
Will a Tough Stuff Recycling representative come into my house to get my mattress under the curbside pickup service?
No, all mattresses and/or box springs for curbside pickup must be placed at the curb and not on private property. They must be clearly visible and accessible from public roadways but also placed in a way as to not cause harm and or damage to passing vehicles.